Caring Connections: Haven@Home
A story by The Haven
We provided complimentary therapies for Carers and the people they care for in their own home, to help improve their emotional health and wellbeing.
What Caring Connections: Haven@Home did
The money part funded a Haven @ Home team which successfully achieved project outcomes to improve the emotional well being of 108 carers and those they care for living in South Lanarkshire, through delivery of a Haven @ Home Service. The team consisted of a nurse to provide one to one emotional support and to coordinate a team of sessional complementary therapists to provide short respite breaks to clients at home.
The funding helped to provide Haven @ Home complementary therapies to 98 patients and carers who received 1034 short break respite hours to reduce stress, relieve anxiety, learning relaxation techniques to be used during times of stressful transitions. The therapist visits increased social interactions helping to ease tensions and sustain long term caring relationships.
When the cared for person received therapies at home the carer also benefited as they were able to plan ahead and switch off, giving them valuable time to themselves to recharge their battery. As a result of receiving Haven @ Home clients reported 95% improved overall sense of well being with 83% stating they “were more able to manage stress, therapies help me to cope better" "The fact that someone listens to you and understands how you are feeling" - Carer
During the year all therapists successfully completed dementia massage training. This project was advertised using established referral pathways with Health Professionals, specialist nurses and stakeholder organisations in South Lanarkshire such as Lanarkshire Carers Centre and Alzheimers Scotland which raised awareness of the benefits of the project and reach those clients who would benefit from the services. This was supported by an outreach programme, leaflet distribution and Newsletter
Haven @ Home delivered therapies at home to support Carol during this stressful transition. Carol said “I am now more able to cope with day to day pressures and have a better understanding of my husband’s illness “
With no family support nearby, the Haven @ Home Service has increased social interaction, improved her understanding and awareness of Dementia and provided a “listening ear”
The therapies also provided a welcome break in caring and she learned about coping with her own health needs and how to relax which helped her to deal with stress.
The DVD is used in Outreach talks and talks to Health Professionals to explain the referral process and illustrate the benefits of providing short respite breaks at home for both the carer and cared for to sustain long term caring relationships and avoid health crises and costly breakdown in caring relationships
What The Haven has learnedOur approach to providing short respite breaks via complementary therapies to people who have complex caring roles in their own home is proving an innovative solution to those who have complex caring roles. Tailored, flexible support via Haven @ Home is delivered to people in the comfort of their own home to suit each person's support needs.
The service has the additional benefit of increased social interaction through nurse and therapy visits, some feedback from a carer, “helps me to see different perspectives with my husband and to see things from his point of view”
The project is proving particularly successful in providing support to people affected by dementia who are unable to access traditional “one size fits all” respite support as the person affected by dementia and their carer remain at home in familiar surroundings. During the reporting period, The Haven underwent a Service Review and piloted a WIN (Whats Important Now) assets based approach to delivery of services. This has helped to ensure that services including Haven @ Home are being delivered efficiently and targeted to address the most pressing need of the client at that time and the results will ensure that services are sustained in the future.
We are currently piloting a project recruiting and training volunteer therapists to support client affected by dementia (funded by Life Changes Trust) which is contributing to a more cost effective service which will increase sustainability of the service for the future.